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Official ITA Airways U.S. contact number 📞 +1 (888) 547-1633

How to Contact ITA Airways (Air Italia) from the USA

ITA Airways, Italy’s national airline and the successor of Alitalia, operates flights between the United States and several Italian cities. If you're in the U.S. and need to reach ITA Airways for flight booking, baggage issues, refunds, or general customer support, there are a few clear steps you can follow to get assistance effectively.

Always only call the official ITA Airways U.S. contact number :📞 +1 (888) 547-1633

Here’s a step-by-step guide to contacting ITA Airways from the USA.

✅ Step 1: Call ITA Airways’ U.S. Customer Service Number

The official ITA Airways U.S. contact number is:

📞 +1 (888) 547-1633
(Available from the U.S. and Canada)

This toll-free number connects you to their North American customer service. Support is typically available in English and Italian, and agents can help with:

  • Flight reservations or modifications

  • Baggage claims or delayed luggage

  • Seat selection or upgrades

  • Refund or cancellation requests

  • Assistance with check-in or travel documents

✅ Step 2: Use the ITA Airways Website

Go to the official website:
🌐 www.ita-airways.com 

Once there, you can:

  • Manage your booking

  • Request refunds or flight changes

  • Access flight status

  • Use the live chat feature (usually appears on the bottom right of the screen)

  • Submit customer service forms for lost luggage or complaints

Note: The site is mobile-friendly and works well for booking and managing flights even if the phone lines are busy.

✅ Step 3: Email ITA Airways

If your issue is not urgent, you can email them directly:

✉️ Email for General Queries & Feedback:
customer.relationsUS@ita-airways.com

Include your:

  • Full name

  • Booking reference number (PNR)

  • Travel dates

  • Flight number

  • Description of the issue

This is the best method for filing complaints, refund follow-ups, or baggage claims is through

The official ITA Airways U.S. contact number is:

📞 +1 (888) 547-1633

speak with a ITA Airways U.S. contact number at 📞 +1 (888) 547-1633

✅ Step 4: Contact ITA Airways via Social Media

ITA Airways has active customer support on social platforms:

Direct messages on these platforms are often answered faster than emails, especially during busy travel seasons.

✅ Step 5: Visit the Airport Office (Optional)

If you are near an airport where ITA Airways operates (like JFK in New York, LAX, or Boston Logan), you can visit their ticket counter for in-person assistance. This is especially helpful for:

  • Rebooking missed or canceled flights

  • Last-minute upgrades

  • Travel document questions

Final Tips

  • Have your booking reference number, passport, and contact details ready when calling or emailing.

  • ITA Airways' customer support is busiest in the mornings (ET), so try calling mid-day for shorter wait times.

  • Always follow up by email if your issue wasn’t resolved on the first call.