If you have ever tried to contact Amazon to form a change to your account or modify an order, you would possibly have run into some trouble.
In fact, it are often difficult for users to even locate contact information for the ecommerce giant anywhere on its homepage.
To assist you, here are several ways you'll get in-tuned with Amazon customer service once you have a drag together with your account.
How to call Amazon
The Google search "does Amazon have a phone number" returns about 2,200,000 hits. The good news is that the solution is yes, they do. On Amazon's customer service phone number. And you'll call that number 24 hours each day , seven days every week .
But calling Amazon often comes with a wait, and it also requires you to possess available a mobile that's paired together with your Amazon account, because the customer service representative will send you a verification code via text message before you'll commence asking your questions or sharing a problem .
If calling looks like a hassle, however - even with the potential simple voice-commanding a turn an Amazon Echo - there are other ways to contact the corporate .
How to contact Amazon via chat
Amazon's "Contact Us" page will walk you thru the method of contacting for specific issues, while recommending that you simply call the corporate .
Often a web chat with an Amazon customer service rep is a neater thanks to get in touch with Amazon and to resolve a problem . Here's how to do it.
- While logged in and on the most page, scroll to rock bottom of the page and, under the column labeled "Let Us assist you ," click on "Help."
- On subsequent page, under the heading "Browse Help Topics," hover over (or tap if on mobile) "Need More Help?"
- Click "Contact Us" from the menu that appears to the proper .
- On subsequent page, select the overall area of concern from the four topics offered "An Order I Placed," "Devices," "Digital Content and Services," or "Prime or Something Else."
- Click the sink bar(s) under "Tell us more."
- Click the button that appears with the word "Chat" to commence a web conversation with a customer service rep.
How to email Amazon
If you favor to contact Amazon by email, there are two addresses to which you'll send mail. But I've found that the reaction time is usually 48 hours or maybe a touch more. That said, an email creates a record of your correspondence and thus could be the simplest method for a few issues.
How to contact Amazon via social media
If your preferred method of communication is social media, you'll comment, Tweet, or hashtag one among their several accounts. This is not the foremost efficient thanks to reach them, but it can allow you to air an problem, potentially drawing a more thorough addressing of the difficulty from the company.