We did this online casino review to verify the platform's compliance with Italian administrative regulations and to make sure it's a good casino and not a scam. Our testing of the app, verification of customer service, analysis of bonuses and gaming offers, and verification of the AAMS license from a legal and technical point of view show that the casino is not a scam. However, things go further considering that the commitment to this online casino transparency makes it rightfully one of the safest online casino sites in Europe.
Payments and WithdrawalsÂ
To get serious and finally be able to play, you need to deposit money into your account. You sign up, log in, get access to your personal account, and then proceed to the payment process. A reputable online casino NZ no deposit uses world-renowned payment methods and does not charge deposit fees. You can fund your account via Visa, Mastercard, Paysafecard, Neteller, Skrill, Rapido and bank transfer, immediately having money in your account. Following in the footsteps of the best online casinos has also integrated the payment system Paypal, fast and secure. The system used by the casino for withdrawals allows customers to receive, with the exception of Paysafecard, the money they wish to withdraw directly through the system already in use for deposits. Thus, Mastercard, Visa, Paypal, bank transfer, Skrill, Rapido and Neteller can receive transfers from the casino account without commissions and with fairly fast transfer times. You are reminded that to log out of your account, you must verify your account using your identity verification procedure.
Customer Service
Customer service is good, but not extraordinary. Mind you, there's nothing serious about it, but we think it could be improved by increasing contact time and introducing live chat, which many customers prefer to lengthy phone calls or email contacts. Customer service is available Monday through Saturday, 8 a.m. to 8 p.m., and Sunday, 8 a.m. to 3 p.m. This email is not active: for those who prefer to write, an online form is available on the contact page. , through which to open a ticket. If the classic customer service is not perfect, instead excellent feelings left us an area dedicated to frequently asked questions, which is really well designed in terms of content, ease of consultation and overall organization.
Web site functionality
The developers have chosen a modern graphic approach for their online page that makes navigating the pages especially easy, yet brilliant. All of the game options available to users are placed on the top bar of the home page, and information about promotions and additional information can be found quickly. The company's website is built to a smooth rhythm, which makes working with the portal enjoyable and functional.
Security and regulation
Thanks to this license, users are protected both legally and administratively. AAMS is actually an institution in the highest sense of the word and the only body authorized to issue gaming licenses for online casinos. This implies checks, verifications and obligations on the part of the operator, which makes the portal explosion-proof in terms of security. In addition, the portal also protects its users regarding the handling of sensitive data by using a digital encryption system that "covers" all of the most important information that is handled on its web pages.