Garage doors for commercial applications are designed to be a lot heavier than residential doors. They are also powered by a more powerful commercial garage door opener and require a separate system to open and close. The safety of your employees, customers, and vehicles can all be compromised by a malfunctioning door. When it comes to commercial garage doors, nothing is more crucial than selecting a reputable company to perform its installation and maintenance. Here are a few tips to help you find such a company.
Check how long have they been in business
Putting your faith in a company that is not well-known in the industry or does not have the resources to handle a warranty claim or repairs can be unwise. One of the advantages of working with a well-established company with a proven track record and dependable customer service is that you will have a long-term partner. A seasoned company will be able to help you if something goes wrong and you require emergency garage door repair or maintenance services later on or if you have a warranty concern.
Furthermore, garage doors are sophisticated systems that require considerable expertise to install, repair, and maintain effectively. You want to make sure that the business you pick is knowledgeable in garage door systems. If a company has been in business for at least five years, it is a safe bet that they do an outstanding job and will meet their clients' maintenance and repair needs in the future.
Check if they have a good reputation
A reliable company aims to have a good reputation among its customers and the general public. There is a wealth of information on the Internet about what businesses can do for their customers. Still, you should not believe everything you hear or read, even if a company has a flashy website and marketing materials. So, what is the best approach to get reliable information? Go right to their customers as their feedback is always the most valuable.
Ask if they provide a warranty on labor
It is pretty standard for manufacturers of garage doors and door components to cover their products with warranties for damages or defects. They are not intended to protect you from substandard workmanship or installations. So do not confuse the product warranty with the company's warranty. Make sure that the company’s warranty covers all labor. If a component fails or breaks down within two years of installation, the company should replace it at no additional cost.
Make sure they have accreditations and certifications
If a company has accreditations in the garage door industry, it means they are knowledgeable and able to keep their workplace safe. Furthermore, it ensures that their professionals have undergone comprehensive training in installing, servicing, and repairing garage doors and electric garage door operators. Companies with association memberships get the resources and support they need to maintain the highest levels of customer service.
With Titan Garage Doors NE, you can trust that certified professionals service your commercial overhead garage door. We are a top provider of commercial garage door installation and commercial garage door maintenance services. We have been serving the greater Omaha area for more than ten years, and all of our technicians have received extensive training on how to install, service, and repair garage doors. Call us today!